top of page

TERMS AND CONDITIONS

Legal Notice

Effective as of June 1, 2023

In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004, known as the L.C.E.N. (French Confidence in the Digital Economy Act), users and visitors, hereinafter referred to as the "User," of the website www.nuanca.fr, hereinafter referred to as the "Site," are hereby informed of the following legal notice. By connecting to and browsing the Site, the User fully and unreservedly accepts this legal notice. This legal notice is accessible on the Site under the "Terms & Conditions" section.

ARTICLE 1 - PUBLISHER

The Site is published by:

SUNARDI CANN DESIGNS SAS with a share capital of €15,000.00,

registered with the Paris RCS 912 247 111,

having its registered office at 6 rue d’Armaillé 75017 Paris, France.

Telephone number: +33 7 69 00 91 69

Email address: info@nuanca.fr

VAT number: FR29912247111 ​

 

The Publishing Director is Findaria Cann, and the Deputy Publishing Director is Benjamin Cann, hereinafter referred to as the "Publishers." ​

 

ARTICLE 2 - HOSTING

The Site is hosted by Wix Online Platform Limited, with its registered office at 1 Grant’s Row, Dublin 2 D02HX96, Ireland. https://support.wix.com/fr/?referralAdditionalInfo=my-sites

 

ARTICLE 3 - ACCESS TO THE SITE

 

The Site is accessible from anywhere, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruption, or maintenance requirements. In the event of modification, interruption, or suspension of the Site, the Publishers cannot be held responsible. ​

 

ARTICLE 4 - DATA COLLECTION

 

The Site ensures the collection and processing of personal information of the User in compliance with privacy regulations, in accordance with Law No. 78-17 of January 6, 1978, relating to data processing, data files, and individual liberties. In accordance with the French Data Protection Act of January 6, 1978, the User has the right to access, rectify, delete, and object to their personal data. The User may exercise this right by sending an email to the following email address: info@nuanca.fr, by postal mail to the registered office, or by using the contact form on the Site.

 

Any use, reproduction, dissemination, commercialization, or modification of all or part of the Site without the authorization of the Publishers is prohibited and may result in legal actions and proceedings in accordance with the provisions of the French Intellectual Property Code and the Civil Code.

For more information on data collection, please refer to the Privacy Policy detailed below on this page.

Terms and Conditions of Sale (French CGV) ​

 

Scope: These Terms and Conditions of Sale apply to all orders placed on the website nuanca.fr ("the Site") and govern the relationship between the buyer ("the Customer") and Nuanca. By placing an order on the Site, the Customer acknowledges having read and accepts these TCS. French legal terms and conditions apply.

 

Products and Orders: The products available on the Site are accurately described and illustrated with photographs. The Customer can place an order by adding the desired products to the shopping cart and following the order process. Once the order is confirmed, the Customer agrees to pay the total amount indicated, including delivery charges and any applicable taxes.

 

​ Prices and Payment: The prices of the products are indicated in euros and are subject to change without notice. Payment is made online upon order validation. The accepted payment methods are specified on the Site. For more information, please refer to our page "Payment & Security". ​

 

Delivery: The delivery times are indicated on the Site and may vary depending on the destination. Nuanca undertakes its best efforts to meet these delivery times but cannot be held responsible for delays beyond its control. For more information, please refer to our page "Shipping & Delivery". ​

 

Returns and Refunds: The Customer has a withdrawal period of 14 days from the receipt of the products to return them to Nuanca and request a refund. The returned products must be in their original condition and accompanied by the duly completed return form. The return costs are borne by the Customer, except in the case of defective or non-compliant products. For more information, please refer to our page "Return & Refund". ​

 

Intellectual Property:  All intellectual property rights relating to the products, content, and the Site remain the property of Nuanca. Any unauthorized reproduction, dissemination, or use is strictly prohibited. Liability: Nuanca is committed to providing quality products that comply with the description on the Site. However, Nuanca's liability cannot be engaged for indirect damages, loss of data, or any other nature arising from the use of the Site or the products sold.

Terms and Conditions of Use (French CGU)

Acceptance of these Terms and Conditions of Use govern the use of the website nuanca.fr ("the Site"). By accessing and using the Site, the user ("the User") acknowledges having read and accepts these Terms and Conditions. French legal terms and conditions apply. ​

 

Site Usage: The User agrees to use the Site in a lawful manner and in compliance with these Terms and Conditions. It is strictly prohibited to use the Site to disseminate unlawful, offensive, or infringing content. ​

 

Personal Data Protection: Nuanca collects and processes Users' personal data in accordance with its privacy policy. By using the Site, the User agrees to the collection and processing of their personal data by Nuanca. ​

 

Intellectual Property: All intellectual property rights related to the Site, its content, and the products sold remain the property of Nuanca. The User undertakes not to reproduce, distribute, or use protected elements without authorization. ​

 

Limitation of Liability: Nuanca takes all necessary measures to ensure the availability and security of the Site. However, Nuanca cannot guarantee that the Site will be free from any malfunction, viruses, or other harmful elements. Under no circumstances shall Nuanca's liability be engaged for indirect or consequential damages resulting from the use of the Site.

 

PRIVACY POLICY

This Privacy Policy governs the manner in which Nuanca collects, uses, maintains, and discloses information collected from users of our website nuanca.fr ("the Website"). This Privacy Policy applies to the Website and all products and services offered by Nuanca, a registered trademark operated by Sunardi Cann Designs SAS.

 

Information we collect:

 

We may collect personal identification information from users in various ways, including but not limited to when users visit our Website, register an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other features, services, or resources we make available on our Website.

 

The information we may collect includes:

 

Contact information (such as name, email address, phone number, and shipping address) Billing information (such as credit card details, billing address, and payment preferences) Demographic information (such as age, gender, and interests) Website usage data (such as IP address, browser type, operating system, and referring/exit pages) Other information relevant to customer surveys and/or offers.

 

How we use collected information:

 

We collect and use your personal information for the following purposes: To personalize your experience: We may use information to understand how our users as a group use the services and resources provided on our Website.

 

To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.

 

To process transactions: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

 

To send periodic emails: We may use the email address to send you information and updates pertaining to your order, as well as promotional emails, newsletters, and updates about our products and services. You can unsubscribe from such communications at any time. ​

 

How we protect your information: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.  

 

1. Sharing your personal information: We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.  

 

2.Compliance with data protection laws: We comply with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR). You have the right to access your personal information, rectify inaccuracies, request erasure, restrict processing, and object to processing. To exercise your rights or if you have any concerns about how we handle your personal information, please contact us using the information provided in the "Contact us" section below.

 

Changes to this privacy policy:

 

We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

 

Acceptance of these terms:

 

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes. Contact us: If you have any questions or suggestions about this Privacy Policy, the practices of this Website, or your dealings with us, please contact us at: info@nuanca.fr

 

Cookies and Tracking Technologies:

 

Explanation of Cookies: Cookies are small text files that are stored on a user's computer or mobile device when they visit a website. They are widely used to make websites work more efficiently and to provide certain functionalities. ​

 

Types of Cookies: We use the following types of cookies on our website:

 

Functional Cookies: These cookies are essential for providing you with the services available on our website and enable you to navigate and use its features.

Analytical Cookies: We use analytical cookies to collect information about how visitors use our website. This helps us analyze data, improve the website's performance, and enhance the user experience.

 

Advertising Cookies: These cookies are used to deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.

 

Third-Party Cookies: We may use third-party services that place cookies on our website. Please refer to their respective privacy policies for more information on how they handle personal data. ​

 

Cookie Preferences: You can manage your cookie preferences and opt-out of certain types of cookies through the settings in your web browser. Please note that disabling certain cookies may affect the functionality of our website. ​ ​

 

This legal notice, along with the Terms and Conditions of Sale, Terms and Conditions of Use, and Privacy Policy, constitute the entire agreement between the User and Nuanca regarding the use of the Site. Any failure by Nuanca to exercise or enforce any right or provision of these documents shall not constitute a waiver of such right or provision. For any further information or clarification, please contact us at info@nuanca.fr.

bottom of page